Mechanical Field Service Engineer

At MHIE-CPD, as Mechanical Field Service Engineer you are responsible for the installation, supervision, service and troubleshooting on corrugator and box making machines. This mainly takes place in European territory, but also in South and North Africa, South America, and the Middle East. For this role it is important that you are willing to travel and have affinity with the corrugated board production process, box conversion and printing. The role will assume the following responsibilities:

• To provide mechanical service expertise for corrugator and box making machines;
  
• To be ambassador for Mitsubishi at all times.
• To communicate well with colleagues, our suppliers and customers.
  
• During your work it is important to cooperate with engineers from Mitsubishi Heavy Industries Japan and persons from our business partner company for achieving the necessary result.
  
• To share the technical skill and know-how with colleagues and customer. 
• Provide training to operators and technicians who will operate our machines.
  
• Provide service and maintenance to MHIE equipment. 
  
• Be able to write detailed reports on the work carried out, make up parts lists and give advice to the customers on parts replacement needs and parts needed to be kept at site in case of trouble.
  

• MBO Werktuigbouwkunde / Poly Technic Education (diploma required)
• Capability to understand and achieve the assembling and disassembling to work by using the correct tool according to the mechanical drawing described on standard code.
• Must be able to work from mechanical assembly drawings;
• Have knowledge of pneumatics and hydraulic systems
• Between 2 – 4 years of experience in a similar job within preferably the corrugated industry
• Have a good grounding in the process of making corrugated board, conversion into boxes.
• Experience with international orientated companies
• Driver license is required
• Numerate and literate good with computer literacy (MS Office)
• Strong written and oral communication in English and/or other language (French, Italian, Spanish)
  
• Ability to learn and understand both the machines and customers requirement
• Able to be solution-oriented
• Relationship builder
• Confident
• Organizational skills (methodical and disciplined)
• Good reporting skills
• Representative, customer friendly flexible attitude
• Good team worker
• Willingness to be flexible with hours and location and to be away from home for substantial periods, including weekends
• Must have high personal standards e.g. appearance, timekeeping etc.
• Extremely enthusiastic and respectful of customer practices.